Privacy Policy

Introduction

Welcome to Zestra Capital. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit and interact with our website. We are committed to maintaining the privacy and security of your information and ensuring compliance with applicable data protection laws. This policy aims to provide you with a clear understanding of our data practices and your rights concerning your personal information.

Please read this Privacy Policy carefully. By accessing or using our website, you consent to the collection, use, and disclosure of your personal information as described in this policy. If you do not agree with this policy, please refrain from using our website.

Information We Collect

a. Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our website. This may include your name, email address, postal address, phone number, and any other information you choose to provide.

b. Automatically Collected Information: When you visit our website, certain information is automatically collected by our servers or through the use of cookies and similar technologies. This may include your IP address, browser type, device information, operating system, referring URL, and other technical information about your visit.

c. Cookies and Similar Technologies: We use cookies, pixels, and similar technologies to collect information about your browsing activities and enhance your experience on our website. For more information on how we use cookies, please refer to our Cookies Policy [insert hyperlink].

d. Third-Party Sources: We may receive information about you from third-party sources, such as social media platforms or other publicly available sources. This information may include your profile information, preferences, and interests.

Use of Information

We may use the information we collect for various purposes, including but not limited to:

a. Providing and Personalizing Services: We use your personal information to provide and personalize our services to you. This includes responding to your inquiries, fulfilling your requests, and delivering relevant content.

b. Improving Website Functionality: We analyze the information we collect to understand how our website is used and identify areas for improvement. This helps us enhance the functionality, performance, and user experience of our website.

c. Communication and Marketing: We may use your personal information to communicate with you about our products, services, promotions, and updates. If you no longer wish to receive marketing communications, you can opt-out by following the instructions provided in the communication or by contacting us directly.

d. Legal Compliance: We may process your personal information to comply with applicable laws, regulations, legal processes, or government requests. This includes preventing and detecting fraud, enforcing our terms of service, and protecting the rights, property, or safety of our users and the public.

Information Sharing

We understand the importance of safeguarding your personal information and strive to limit its disclosure to third parties. However, there are circumstances where we may need to share your information with trusted third parties for the following purposes:

a. Service Providers: We may engage third-party service providers to perform certain functions on our behalf, such as website hosting, data analysis, payment processing, customer support, and marketing. These service providers have access to your personal information only to the extent necessary to fulfill their duties and are contractually obligated to handle it securely and confidentially.

b. Business Partners: We may partner with other companies to offer joint services, promotions, or events. In such cases, we may share your information with our business partners to facilitate these initiatives. Before sharing your information, we will ensure that appropriate data protection agreements are in place to safeguard your privacy rights.

c. Legal Obligations: We may disclose your personal information if required by law or in response to valid legal requests, such as subpoenas, court orders, or government investigations. We will also share information when we believe it is necessary to protect our rights, property, or safety, or that of our users or the public, as required or permitted by law.

d. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email or a prominent notice on our website of any such change in ownership or control and any choices you may have regarding your personal information.

Third-Party Websites and Services

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

Additionally, we may offer integration with various social media platforms and other third-party services. If you choose to connect your account with these services, you may be granting them access to certain information about you. Your interactions with these third-party services are governed by their respective privacy policies, and we recommend reviewing their terms and practices.

Data Security

We are committed to ensuring the security of your personal information and have implemented appropriate technical and organizational measures to protect it against unauthorized access, loss, misuse, or alteration. These measures include encryption, firewalls, secure server facilities, and regular security assessments.

Despite our efforts to safeguard your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security. Any transmission of personal information is at your own risk.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the nature of the information, the purposes for which it was collected, and any legal or regulatory obligations.

Once the retention period expires, we will securely delete or anonymize your personal information, unless we are required by law to retain it or need it to establish, exercise, or defend legal claims.

Your Rights

As a user, you have certain rights regarding the personal information we hold about you. These rights may vary depending on your jurisdiction but can include:

a. Right to Access: You have the right to request access to the personal information we hold about you. Upon request, we will provide you with a copy of the information, unless legal exceptions or limitations apply.

b. Right to Rectification: If you believe that the personal information we have about you is inaccurate or incomplete, you have the right to request the correction or updating of your information.

c. Right to Erasure: In certain circumstances, you have the right to request the deletion of your personal information. However, please note that this right is not absolute and may be subject to legal requirements or legitimate interests.

d. Right to Restriction of Processing: You have the right to request the restriction of the processing of your personal information under certain circumstances. This means we will limit the way we use your information while your request is being reviewed.

e. Right to Data Portability: Upon your request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, to the extent technically feasible.

f. Right to Object: You have the right to object to the processing of your personal information based on legitimate interests or direct marketing purposes. We will respect your request unless we have compelling legitimate grounds to continue processing your information.

Marketing Communications

If you have provided your consent, we may send you marketing communications regarding our products, services, promotions, or updates. You have the right to withdraw your consent at any time by following the unsubscribe instructions provided in the communication or by contacting us directly. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional messages relating to your use of our services.

Children’s Privacy

Our website is not directed to individuals under the age of 18 years. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe that we may have collected personal information from a child without consent, please contact us, and we will promptly take steps to delete such information from our records.

International Transfers

If you are accessing our website from outside the Pakistan, please be aware that your information may be transferred to, stored, and processed in the Pakistan or other countries where our servers or third-party service providers are located. These countries may have different data protection laws than your country of residence. By using our website or providing us with your information, you consent to the transfer of your information to these countries.

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. We will notify you of any material changes by posting the updated policy on our website or by other means of communication. We encourage you to review this Privacy Policy periodically for any updates.

How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don’t hesitate to contact us. We are committed to addressing your inquiries and resolving any issues promptly and effectively.

You can reach us using the following contact information:

Zestra Capital
Islamabad, Pakistan
45500
Pakistan
Email: info@zestracapital.com
Phone: + (92) 333 5719 430

Please provide us with sufficient details regarding your request or concern to help us better assist you. We will strive to respond to your inquiry in a timely manner.

If you are located in the European Union (EU) or European Economic Area (EEA), and you believe that we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the supervisory authority in your country of residence.

Please note that while we make every effort to protect your privacy and secure your personal information, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of any information you transmit to us or that is stored on our servers.

By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. Additional Information and Term

By accessing our website and providing us with your personal information, you consent to the transfer of your information to the [country/jurisdiction where your website is based] or other countries where our servers or third-party service providers are located. These countries may have different data protection laws than your country of residence. We will take appropriate measures to ensure that any international transfers of your information comply with applicable data protection laws.

Data Protection Rights in the European Economic Area (EEA) and the United Kingdom (UK)

If you are located in the EEA or the UK, you have certain rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. These rights include the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, please contact us using the contact information provided in this Privacy Policy.

California Privacy Rights

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA). These rights may include the right to request access to your personal information, deletion of your personal information, and the right to opt-out of the sale of your personal information. To exercise your CCPA rights, please contact us using the contact information provided in this Privacy Policy.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time to reflect changes in our data practices or legal obligations. Any updates or changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

Severability

If any provision of this Privacy Policy is deemed unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising out of or related to this Privacy Policy shall be resolved exclusively in the competent courts of Pakistan.

This concludes our Privacy Policy. Thank you for taking the time to read and understand how we handle your personal information. If you have any questions or concerns, please don’t hesitate to contact us.